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Covid-19: H&B Statement 14th May

Covid-19: H&B Statement 14th May

Following the Government’s announcement this week, we will be re-opening our office on Monday 18th May with a small team so that we can observe the social distancing guidelines.  From this time you will be able to contact us from 9am to 5pm Monday to Friday but we are asking during this initial period that all face-to-face meetings are by appointment only.

We are now permitted to arrange viewings at EMPTY properties whilst observing strict hygiene and distancing measures.  Please call us today on the number below for more details or to book a viewing slot.

Other members of our team have been equipped to work from home and we are able to maintain most of our usual services.  If you have a query regarding accounts or contract renewals, please use the appropriate contact details below.


General Enquiries and Property Management 

Main Office  (Mon-Fri)                         01202 889088


Tenancy Renewals

Jo Broadbridge      (Not Thurs):         01202 856024 



Lynne Phillipson-Masters (Mon & Thurs)             


It might take us a little longer than usual to respond to calls and emails, but please bear with us and rest assured that we will do everything we can to find a way to help and support you at this incredibly difficult time for everyone. 

Tenants should be reassured that their tenure is protected during this crisis.

Please note that the Government has stated that rent should be paid wherever possible – they have not agreed any ‘rent free’ periods. Measures have been announced to pay employees 80% of wages and to increase Universal Credit payments  Where a tenant experiences difficulties they should inform our accounts department above so that we can work together and, once the pandemic is over, agree a plan to settle any arrears.  

Please look after yourselves and your families and try to stay healthy and positive.  It is crucial that we all follow the Government advice in order to protect the entire nation and to return to ‘normal’ ASAP.  We have already been amazed by the goodwill and the community spirit which exists in this beautiful corner of England and long may it last. 

Take Care

The H&B Team


H&B Office

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